
Dynamics365… here we go
My blog about the interesting, powerful and varied world of Dynamics365; Microsoft’s flagship CRM, Service and Marketing management platform
What is Customer Voice for Dynamics 365?
Take a look at what customer voice is, how it can be used in Dynamics 365, and some best practices for making the most of this survey tool.
How Can Microsoft Dynamics 365 Customer Service improve my customers experience?
Are you looking for ways to improve your customers' experience? Consider Microsoft Dynamics 365 Customer Service. This powerful tool can help you manage your customer service more efficiently and provides your customers with self-service options. In other words, it can help take your customer service to the next level!
What is Dynamics 365 CRM?
Back to basics and lets take a high level look at what a CRM is and how it can help your sales team.