Dynamics365… here we go
My blog about the interesting, powerful and varied world of Dynamics365; Microsoft’s flagship CRM, Service and Marketing management platform
Recent Blog
Need Help Choosing A CRM?
A substantial number of CRM projects fail
-Give your project a fighting chance!
What is Customer Voice for Dynamics 365?
Take a look at what customer voice is, how it can be used in Dynamics 365, and some best practices for making the most of this survey tool.
How Can Microsoft Dynamics 365 Customer Service improve my customers experience?
Are you looking for ways to improve your customers' experience? Consider Microsoft Dynamics 365 Customer Service. This powerful tool can help you manage your customer service more efficiently and provides your customers with self-service options. In other words, it can help take your customer service to the next level!
What is Dynamics 365 CRM?
Back to basics and lets take a high level look at what a CRM is and how it can help your sales team.
Quick Power Tip - Set views to 250 records
Stuck having to navigate records 50-at-a-time? Those are rookie numbers - change your personal settings to bump those figures!
Tips for Choosing a CRM - Part 5 - Position for Success
Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.
How do i add the Sales Solution App to Dynamics 365?
Forget to deploy an app in Dynamics? You can add it after your deployment by simply adding the solution to your environment.
Tips for Choosing a CRM - Part 4- Selecting A Vendor
Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.
Tips for Choosing a CRM - Part 3- Shortlist of Products
Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.
Tips for Choosing a CRM - Part 2- Consider the features you need
Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.
Tips for Choosing a CRM - Part 1- Questions to ask
Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.