Take a look at what customer voice is, how it can be used in Dynamics 365, and some best practices for making the most of this survey tool.

Power Automate doesn’t natively allow you to assign triggers to records attached using many-to-many or N:N relationships. Here’s how you can use a HTTP response to accomplish the same functionality

Are you looking for ways to improve your customers' experience? Consider Microsoft Dynamics 365 Customer Service. This powerful tool can help you manage your customer service more efficiently and provides your customers with self-service options. In other words, it can help take your customer service to the next level!

Back to basics and lets take a high level look at what a CRM is and how it can help your sales team.

What happens when you delete a value from a choices drop down list? This has some major implications for the way you design your Dynamics application.

PowerBI has an automatic data refresh to keep your reports up to date with the latest data.

Stuck having to navigate records 50-at-a-time? Those are rookie numbers - change your personal settings to bump those figures!

Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.

Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.

Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.

Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.

Need a head start to begin your CRM Journey? Here are some helpful questions to consider as you evaluate different solutions for your organization.